Terms and Conditions

Welcome to 22 Creation. By using our website, placing an order, or interacting with our services, you agree to the Terms and Conditions outlined below. Please read them carefully.

1. General

22 Creation reserves the right to update, modify, or change these Terms at any time. Any changes will apply to future orders and services.

2. Products and Availability

All products listed on the website are subject to availability. We make every effort to provide accurate descriptions and images. Slight variations in color, tone, or finish may occur due to lighting, screen settings, or handmade elements.

3. Pricing

All prices are listed in USD and may be changed at any time without notice. Sale prices and promotional offers are valid only during their published period.

4. Payments

We accept major credit cards and other secure checkout options listed at checkout. Payment must be completed at the time of purchase for the order to be processed.

5. Shipping

Orders are processed within 1 to 3 business days unless otherwise stated. Shipping times vary based on destination and carrier. Once the order is shipped, 22 Creation is not liable for delays caused by carriers, customs, weather, or circumstances beyond our control.

6. Returns and Exchanges

Returns and exchanges are accepted within 30 days of receiving your order. Items must be unworn, unused, and in original packaging.
The following items are not eligible for return:

  • Custom engraved items

     

  • Gift cards

     

  • Clearance items marked “Final Sale”

     

Refunds will be issued to the original payment method after inspection of the returned item.

7. One Year Warranty

We offer a one year warranty that covers manufacturing defects under normal use. Damage caused by improper care, exposure to chemicals, water, perfume, lotions, or misuse is not covered. Warranty claims require proof of purchase.

8. Care Recommendations

To preserve your jewelry, follow the care instructions included with your order. Damage caused by not following care guidance is not covered by warranty or returns and or warranty card that was sent with the original packaging. 

9. Lost or Stolen Packages

Once tracking confirms delivery, 22 Creation is not responsible for stolen or misplaced packages. For lost packages during transit, we will assist with carrier claims to the best of our ability.

10. Intellectual Property

All content, designs, images, artwork, and text on the 22 Creation website are the intellectual property of 22 Creation and may not be copied, reproduced, or used without written permission.

11. Privacy

We respect your privacy. Customer data is used only for order processing, customer service, and marketing communications you opt in to. Personal information is never sold to third parties.

12. Limitation of Liability

22 Creation is not liable for any indirect or consequential damages related to use of the website or jewelry. Our maximum liability is limited to the purchase price of the product.

13. Contact

For support, returns, warranty questions, or general inquiries:
Email: shalomteam@22creation.com

 

Accessibility Statement:

22 Creation is committed to making our website accessible and usable for everyone. We aim to follow best practices so that people of all abilities can browse, learn, and shop with ease.
If you experience any difficulty using our site or need assistance placing an order, please contact us at shalomteam@22creation.com

 

Terms of Use

Effective Date: 21.12.25

Welcome to 22 Creation. By accessing or using this website, you agree to the Terms of Use described below. If you do not agree with these terms, please do not use the site.

1. Website Use

You may use this website only for personal and non-commercial purposes. You agree not to misuse the site, attempt to gain unauthorized access, or interfere with its operation.

2. Intellectual Property

All content on this website, including designs, jewelry images, logos, artwork, text, and graphics, is the property of 22 Creation. Copying, distributing, or reproducing any material without written permission is not allowed.

3. Product Information

We make every effort to provide accurate product descriptions and images. Slight variations in color or finish may occur due to screen displays and handcrafted elements. Availability of items may change without notice.

4. Pricing and Orders

Prices are listed in USD and may change at any time. Orders are accepted after successful payment. 22 Creation reserves the right to refuse or cancel orders in the case of suspected fraud, incorrect pricing, or inventory errors.

5. Account Security

If you create an account, you are responsible for keeping your login information secure. Notify us immediately if you believe your account has been accessed without permission.

6. Third Party Links

Some pages may include links to third party websites. These are provided for convenience only. 22 Creation is not responsible for the content or privacy practices of third party sites.

7. Disclaimer

This website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will operate without errors or interruptions.

8. Limitation of Liability

22 Creation is not responsible for any indirect or consequential damages that result from use of the website or products. Our total liability will not exceed the amount paid for the purchase in question.

9. Indemnification

By using this site, you agree to indemnify and hold harmless 22 Creation from claims and expenses that result from your misuse of the website or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Texas, United States.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the website after changes means you accept the updated Terms.

12. Contact

For questions regarding these Terms of Use, please contact us at:
shalomteam@22creation.com

 

 

 

Privacy Policy


Effective Date: 25.12.25

22 Creation values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you interact with our website:

Name and contact details

 

Shipping and billing address

 

Order and payment information

 

Email address when you subscribe or contact us

 

Website usage data such as pages visited, device type, and browser

 

Optional account information if you create an account

 

Payment information is handled securely by third party processors. We do not store full credit card numbers.

2. How We Use Your Information

We use personal information to:

Process and deliver orders

 

Provide customer service

 

Send order updates and account notifications

 

Improve site performance and usability

 

Send marketing emails only if you have opted in

 

3. SMS and Text Messaging (Future Ready)

At this time, text messaging is not active. If SMS marketing or updates are used in the future:

You will have the choice to opt in

 

Consent will never be a condition of purchase

 

Message frequency and opt out options will be clearly stated

 

You will be able to unsubscribe at any time by replying STOP or by contacting us

 

4. Sharing of Information

We do not sell your personal information.
We may share limited data only when required to operate our business securely and efficiently, such as:

Payment providers

 

Shipping and fulfillment services

 

Email and customer service tools

 

Website analytics tools

 

These partners are required to protect your information and use it only for the service they provide.

5. Cookies and Tracking

Cookies help improve browsing experience and site performance. You can disable cookies in your browser settings at any time.

6. Data Security

We follow reasonable technical and organizational measures to protect customer data. While no system is fully immune, we work to safeguard your information to the best of our ability.

GDPR Privacy Rights (EU and UK Customers)

If you live in the European Union or United Kingdom, you have the right to:

Access the personal information we hold about you

 

Request correction or deletion

 

Object to certain processing or request restrictions

 

Request a copy of your data in portable form

 

Withdraw consent for marketing at any time

 

To exercise your rights, contact shalomteam@22creation.com

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