Whether you have a question about your order, wish to customize a piece, or simply want to share your story, we would love to hear from you.
Every message we receive is read with care and answered personally.
Wholesale and General Inquiries
Phone.+1 512-9989030
Monday – Friday
9.am to 6.pm EST
Mon - Fri
shalomteam@22creation.com
Bastrop, TX
We want you to feel peace and joy when you receive your piece. If something is not right, you may return or exchange it within 30 days as long as it is unworn, in perfect condition, and kept in its original packaging. Our support team will guide you with kindness every step of the way.
Each order is prepared with care. Most pieces ship within 1-3 business days, and standard US delivery takes about 3 to 7 days. You will receive a tracking link so you can follow its journey.
We are here to serve you. You can contact us through email or the site’s form. We answer within 24 hours on business days and do our best to help with clarity and warmth.
Yes. You can add gift packaging and include a short message at checkout. We prepare every gift with intention so the person receiving it feels the blessing behind it.
Gift cards will be sent to the mailing address or email address you will provide us.
Yes. Every piece comes with a one year warranty. If you follow the care instructions listed in our “How to take care of your jewelry” guide, we will repair or replace your item if any issue arises from normal wear. Our goal is to stand behind your piece so you can wear it with confidence.